Testimonials

What our clients say

 

At Melbourne Hand Rehab, treating hands is our passion and we love what we do. Our team of qualified hand therapists have been taking care of Melbourne’s hands for over 25 years.

 

We are proud of the relationships we build with our clients. This is what some have generously said about us.

THERAPY SUCCESS!

 

After having continual wrist and thumb pain weeks after a fall, I got a recommendation to contact Melbourne Hand Rehab. Made an appointment and had a great first session with Jess who carried out a series of diagnostic tests in order to dial in a root cause for my discomfort, right down to a specific muscle!

 

Jess was attentive and really helped me understand the extent of my injuries. I was prescribed a series of rehabilitation exercises which were detailed via a phone app which came in really handy to set daily reminders. My therapy sessions extended through several COVID lockdowns where Jess and I met up virtually by a seamless teleconferencing call. Considering my treatments would have stopped during this period otherwise, it was a real godsend to keep me on the path to recovery.

 

Several months later, I have recovered full use of my wrist and thumb and am in no pain whatsoever. Can’t thank Jess enough for educating me and rehabilitating my injury. I’ve no doubt I wouldn’t be in this position were it not for her and the staff at Melbourne Hand Rehab.

 

NEIL

FRIENDLY, PROFESSIONAL, INSIGHTFUL AND EFFECTIVE

 

Before having Carpal Tunnel Release (CTR) surgery I had pain and stiffness in my left hand and had difficulty using the computer keyboard. I had CTR surgery and began hand therapy with Claire Robinson.

 

From the beginning I found each session to be conducted in a friendly, professional and systematic way. My hand has continued to recover from the surgery: when appropriately warmed, I am now able to make a fist. My index and second fingers still have some residual numbness. At the present rate of improvement, I am confident that my hand may behave normally in a month or so.

 

I am very happy with the treatment I have received and the administrative system in place at Melbourne Hand Rehab.

 

JOHN S

Melbourne hand rehab expert post-operative hand therapy

NO MORE PAIN

 

A great experience and very good improvement. Therapist explained in detail and now I’m fully recovered.

 

I want to thank therapist Jessica for her personal care.

 

UMA S

VERY PLEASED WITH THE RESULTS I HAVE BEEN ABLE TO ACHIEVE WITH THE HELP OF MELBOURNE HAND REHAB

 

I was suffering from early De Quervain’s Tenosynovitis. As a surgical trainee I am heavily dependent on the use of my hand to preform my daily activities and to operate successfully. I was experiencing progressive pain to my thumb and restricted range of motion. With the help of Jess at Melbourne Hand Rehab in Hoppers Crossing, a plan was made to ensure that I could return to pain free movements.

 

A custom splint was made and I gradually progressed through a tailored exercise program. I am pleased to say that this has lead to fantastic results and has prevented the need for more aggressive therapy (i.e steroid injections or surgery). Jess is a fantastic clinician, is personable and presents all information in an easy to understand way. I highly recommend her for those with a similar condition.

 

SAM

Melbourne Hand Rehab specialise in custom made splints and braces

HIGHLY RECOMMEND THIS TEAM!

 

had a work related hand injury and had to do rehab for a few months. Hand therapist Graham in Boronia has been very helpful, so I managed to recover successfully. Graham is a professional, understanding and patient therapist.

 

A huge thanks to Nicole (admin) as well for great service.

 

KIM

I WOULD DEFINITELY RECOMMEND TO OTHERS IN NEED

 

Due to an autoimmune condition, the mobility of my fingers and hands have become quite constrictive. I have been a patient of Melissa Clifford’s from the beginning of my diagnosis and she has managed my condition exceptionally well.

 

Melissa’s professionalism, ability to listen to my feedback and provide suitable hand therapy has been outstanding. She is always providing feedback and suggestions on how to improve my condition, especially when completing certain tasks, and is genuinely interested to see me progress. I now have a daily regime that I can do myself as well as my weekly consultation.

 

I am lucky to have a Melbourne Hand Rehab clinic close to home – it’s modern, clean and staff are always friendly.

 

ELENA R

Melbourne Hand Rehab - Friendly Reception

PROFESSIONAL AND FRIENDLY

 

I had a sprained thumb from a motor vehicle accident and had difficulty performing daily tasks without pain. Gradually full movement and usage came back with the help of weekly sessions.

 

Graham Pemberton was amazing, professional and friendly, he always had new activities to try and would explain everything in detail. I would highly recommend him to anyone.

 

CAMERON B

I AM EXTREMELY PLEASED WITH THE GREAT RESULTS I HAVE ACHIEVED IN SUCH A SHORT TIME

 

My left hand had Carpal Tunnel and left ring finger also suffered from Trigger finger. I had previously had surgery on my right hand for the same symptoms, but wished to assess an alternative. It would seem both injuries were compounded through years of looking after my daughter who has a disability. I had hoped that I could avoid surgery, have the pain and numbness removed and eventually perhaps be able to play guitar again. A hobby that I have always loved, but unfortunately in recent times, could not enjoy, as I had no strength in my hand.

 

My hand felt weak, and I found it difficult to take my daughters orthotics on and off. Kitchen tasks, including opening jars were difficult. I was a little skeptical with hand therapy at first, but Jessica Cauchi certainly put me at ease. Very caring, helpful and thorough, she set about a exercise regime for me, along with providing a splint which gave me the confidence that we could do this without an operation. I cant thank her enough.

 

Two months into therapy and the pain has subsided, rarely are my fingers now numb, and I’m still exercising daily as instructed. I am able to assist my daughter without pain, kitchen tasks are easier, and most importantly I have been able to start playing my guitar in short intervals…without pain. And no trigger finger.

 

An operation would have stopped me completely from being able to care for my daughter for a number of weeks whilst recovering. This process has enabled me to continue her care and each week I feel stronger and happy this was the right treatment to pursue.

 

STEVE C

A VERY PROFESSIONAL AND CARING HAND THERAPIST

 

I first met Jess after being referred to Melbourne Hand Therapy by my physiotherapist for an injury to my hand and wrist caused at work. She diagnosed it was De Quervain’s Tenosynovitis. (I hadn’t heard if it either). At the time I was in extreme pain and had little if any use of my right hand. Almost all household duties were out including washing dishes, gardening, cleaning etc. Using a table knife was almost impossible. I couldn’t even shave (the barber did it for me, I was so grateful to him)!

 

Jess made up a splint for my hand and lower arm (with a choice of colours) and I wore this almost 24/7. She then gave me very simple exercises to do with my hand at first. Over the next few months the exercises became more testing and were done without the split and without major pain.

 

The object of the exercises is to get the area moving but not all at once. Slow and steady wins. So after 5 months it was all good. And I have full movement back. It helps that my work altered the task that caused it so that it shouldn’t occur again. I’m still very cautious of over stressing it but just take things easier. Take care of your hand always. They are oddly fragile!

 

So if you have a hand injury, go see Jess. She is fantastic. She is gentle, kind, and understanding. And she explains things in great detail and emails you the exercises in video format, so you won’t forget them!

 

DAVID W

A POSITIVE AND CARING APPROACH TO TREATMENT

 

After seeing my GP and having an ultrasound and XRay, I was diagnosed with DeQuervain’s Tenosynovitis of the right hand. I had constant pain and movements involving the thumb and wrist such as pinching, grasping or wringing made my pain worse. Essentially I was unable to get on with everyday tasks, including dressing myself.

 

I worked closely with my therapist Graham Pemberton who carefully rehabilitated me over the course of 12 months. Although some sessions were difficult initially, the more I adhered to the prescribed exercises, the better my situation became. Graham’s caring nature and positive influence saw me improve slowly and steadily. I am now fully recovered and doing everything I used to be able to do.

 

Thank you to the team at Melbourne Hand Rehab, but, particularly to Graham, who put my mind at ease as I put my health in his care.

 

ELENA W

GREAT EXPERIENCE SO FAR THAT IS HELPING ME BE ABLE TO DO THE THINGS IN MY LIFE I WAS PREVIOUSLY DOING PRIOR TO THE INJURY 

 

I’ve had De Quervain’s Tenosynovitis since February 2020. During that time, I had huge reductions is hand functionality, constant pain/inflammation and reduced grip strength. My treatment included wearing a wrist splint for over a year, taking a high dose of anti inflammatories for an extended period of time, having a cortisone injection and finally having surgery.

 

After my surgery and a second cortisone injection afterwards, with only seeing minimal improvement (and a decrease in some areas), I went to see Melissa at the Mill Park clinic, as my next step was to have a second surgery.

 

Since seeing Melissa for about 6 weeks, I have seen huge improvements. My wrist mobility has improved, the pain has decreased and my grip strength is gradually improving. I’ve even been able to decrease my anti inflammatory dosage, while still continuing to see improved results. While I still have a while to go until it’s 100% recovered, I now don’t have the fear of having a second surgery.

 

Melissa is friendly and knowledgeable and has been able to teach me some great exercises to do at home, that have significantly sped up my recovery. She is thorough during sessions and knows exactly what she is doing.

 

If only I saw Melissa earlier, I may have been able to avoid having surgery in the first place. She is highly recommended!

 

DANNY

OVERWHELMINGLY POSITIVE

 

I got a Mallet Finger injury from taking a sock off! A lot of my physical activity halted due to this injury leaving me frustrated. I came to Melbourne Hand Rehab in Werribee for guidance.

 

My goals were to return to sport and hopefully full range of motion. My therapist Jessica Cauchi was very professional and gave excellent guidance.

 

Post therapy, I’ve been able to go back to sport and have full range of motion and strength. I would recommend Melbourne Hand Rehab Werribee to anyone seeking therapy for their hand.

 

JAMES O

Melbourne Hand Rehab hand therapists issue your daily home exercise program via the PhysiApp

A POSITIVE EXPERIENCE. STAFF MEMBERS WERE ALWAYS PROFESSIONAL, HELPFUL AND EASY TO INTERACT WITH

 

In May 2020, early in Melbourne’s COVID lockdowns, I fell over and tore the ligaments at the base of my left thumb. The injury was painful, and I had very limited ability to use my left hand. My thumb was weak and painful for most daily tasks. I was referred to Graham at Melbourne Hand Rehab for therapy, and he began working with me. Healing was initially slow, but he was patient and persistent. He listened carefully to my symptoms, discussed his thoughts with me, and thanks to his treatment, my thumb slowly improved.

 

It reached a point where we decided that surgery was needed, and following the surgery Graham worked with me again to progress the healing. It’s now almost 12 months since my initial injury, and I have full use of my thumb, and think of it as normal. In other words, I don’t need to think about it much at all!

 

A big thank you to Graham for his expertise, patience and encouragement, and thanks to Melbourne Hand Rehab for facilitating appointments for me over the last 12 months. I am a happy client.

 

JILL T

HOW CAN WE HELP?

For enquiries and appointments please call 03 9458 5166 or conveniently book online.