Telehealth is the use of safe and secure video conferencing software to connect you with your Melbourne Hand Rehab hand therapist. Through this system we are able to provide expert hand therapy consultations online:
Telehealth online consultations are available for new consults or follow-up consults with your preferred therapist. Using your smartphone, tablet or computer we can assess, diagnose, demonstrate and help you complete exercises and self treatment in the same manner as a face-to-face session.
Melbourne Hand Rehab online consultations are an excellent way to keep your treatment plan and rehab on track without the need to visit a clinic.
Online video hand therapy (Telehealth) consultations are suitable for almost all hand therapy conditions, including:
Prior to your initial appointment you will receive an email with a new patient form to fill in and easy to follow instructions for the video consult set up.
You will need either:
You will receive an email invitation to our platform which you will accept and have open at the designated consultation time.
Your therapist will have already reviewed your detailed history from the new patient form filled in prior to the session.
An online consultation at Melbourne Hand Rehab is very similar to a regular face to face hand therapy consultation. Your hand therapist will:
We recognise that you won’t be receiving hands-on treatment for your injury, but we are 100% confident that we can help you to achieve your goals without it. For a while now, extensive research has shown that active rehabilitation (exercise therapy) is the most effective tool to ensure you move better and are pain free in the long term and have also shown that the exact same results can be achieved without hands-on treatment.
Sessions are performed using a video call, similar to if you have contacted friends or family via FaceTime, WhatsApp or Facebook Messenger. You will be provided with a link and details to easily set up the video call.
We use Medipass, which allows for you to pay for your consult on your mobile phone via encrypted software. It’s really easy!
You can claim a rebate for online consultations from your health insurance company in exactly the same way as you would for a clinic consultation.
Yes. If you are eligible for a Chronic Disease Management plan (formerly called an EPC), you will be able to access 5 bulk billed Hand Therapy Online consultations, therefore you will not be out of pocket. You will need to ask your GP if you qualify and ask your GP to provide you with an CDM plan.
Yes, you can use your NDIS funding. We currently only have the capacity to work with self managed and plan managed NDIS clients.
Sessions are 40 minutes for an initial consultation and 20 minutes for a follow up consultation.
HOW CAN WE HELP?
For Telehealth enquiries and appointments please call 03 9458 5166 or use our enquiry form.