11 Feb We’re Hiring: Full Time Administrator – Caroline Springs

Our Caroline Springs clinic is hiring! Are you interested in joining a strong, passionate & caring team? We currently have a full time Administration position available.

At Melbourne Hand Rehab, treating hands is our passion and we love what we do! Our team have been taking care of Melbourne’s hands for over 30 years, and during that time we’ve helped thousands of people get back to doing what they love after a hand injury or condition. We’re excited that our MHR family is growing and we’re looking for our next team member to join us over in the west!

The Caroline Springs clinic team

About the role:

• Our duties include but are not limited to:
  • Delivering a warm and welcoming experience to all patients, ensuring every visit is positive and memorable.
  • Managing bookings, cancellations, and follow-ups to maintain a seamless clinic flow.
  • Ascertain adequate knowledge and understanding of our clinic’s practice management system to process all appointments and invoices.
  • Accurately handling patient records, communications and other essential administrative tasks.
  • Developing and maintaining strong and respectful relationships with our clinicians and other administrative staff to ensure the delivery of exceptional customer service standards.
  • Ensuring the Reception and waiting area is kept clean and tidy at all times.

About you:

• The successful candidate will have/be:
  • Enthusiastic, reliable, dedicated, honest and proactive
  • Demonstrated professional attitude and presentation with excellent communication and interpersonal skills
  • Attention to detail
  • Excellent phone manner
  • Ability to work both independently and collaboratively in a harmonious team environment
  • Friendly, approachable, and committed to creating exceptional patient experiences
  • Comfortable using booking and scheduling software and basic computer systems
  • Patient booking software experience highly advantageous

Why join Melbourne Hand Rehab

• At Melbourne Hand Rehab, you’ll enjoy:
  • Structured Induction and Mentoring: To ensure you feel supported from day one.
  • Professional Development Opportunities: Regular in-practice education, group-wide networking, and access to Healthia’s internal programs.
  • Career Pathways: A formal development structure, including managerial and leadership mentoring.
  • Additional Perks: Employee assistance programs, Healthia discounts, salary sacrificing, and referral bonuses.
  • Supportive Team: Work with a passionate team that genuinely cares about your success.

How to apply

If you would like to learn more about the opportunity, please email  j.cauchi@melbournehand.com.au for a confidential discussion or to learn more about Melbourne Hand Rehab.

Please note, we are only hiring for our Caroline Springs clinic however, future opportunities may become available.

Find out more about us HERE or click HERE to hear from the team at MHR on why we love what we do! 

For more information, call us directly on 03 9458 5166